This page contains a detail list of various Gotv Kenya packages, with their channels and prices for 2020.
Gotv Kenya has been seen to be one of the leading Digital TV service providers in Kenya for some years now; you can attest to that yourself, right?
The number of GOtv Kenya Packages are of four main categories, which have been made available to various Kenyan Tv viewers citizens across the country. The available packages are listed below, with their provided numbers of available channels.
- Max Package: Provides 42 channels of local and international entertainment.
- GOtv Plus package: This package offers 38 top-quality local and international channels.
- Gotv Value package: This package offers 28 channels to its subscribers, and
- Lite package: Which provides 20 channels, this is the least package that Gotv Kenya provides.
Presently, the price of a GOtv decoder and GOtv Antenna is at Ksh. 1,999. This starter kit has a one-time free, one-month GOtv Plus subscription, which you get for buying the kit for the very first time.
A new subscriber will have to enjoy 43 Tv channels, both local and international channels. Then after one month, the subscriber is then free to go for any of the packages that suit their various needs and pocket size.
List of New GOtv Kenya packages with prices
The table below shows the different GOtv Kenya Packages with their Prices:
|Package||Number of Channels||Price Monthly|
|GOtv Plus||40||Ksh. 749.00|
|GOtv Value||23||Ksh. 499.00|
|GOtv Lite (Monthly)||15||Ksh. 1500.00|
|GOtv Lite (annual)||16||Ksh. 590.00|
|GOtv Lite (Quarterly)||17||Ksh. 260.00|
GOtv Kenya Complete Channels List 2019 [Updated]
You will get to find the full list of GOtv Kenya channels for all Gotv Kenya Package: GOtv Plus, GOtv Value, and GOtv Lite
|NO.||GOTV PLUS||GOTV VALUE||GOTV LITE|
|1||INOORO TV||FAITH||JIM JAM|
|2||TELEMUNDO||E ENTERTAINMENT||E AFRICA|
|5||SONY MAX||AFRICA MAGIC WORLD||AFRO MIX|
|6||DISCOVERY FAMILY||MAISHA MAGIC EAST||FAITH|
|7||MNET MOVIES ZONE||FASHION 1||ISLAM CHANEL|
|8||AFRICA MAGIC EPIC||AFRICA MAGIC EPIC||IMMANUEL TV|
|9||THE AFRICA MAGIC FAMILY||AFRO MIX||NTV|
|10||AFRICA MAGIC WORLD||INOORO TV||KTN|
|11||MAISHA MAGIC EAST||ISLAM CHANEL||CITIZEN|
|12||ZEE WORLD||IMMANUEL TV||KTN NEWS|
|13||FASHION 1||SUPERSPORTS SELECT||K24|
|14||NAT GEO WILD||E AFRICA||ALJAZEERA|
|15||ED CHANNEL||ED CHANNEL||INOORO TV|
|16||VOX AFRICA||SUPERSPORTS BLITZ||SUPERSPORTS BLITZ|
|17||SUPERSPORTS BLITZ||KTN NEWS|
|18||THE SUPERSPORTS 9||K24|
|20||SUPERSPORTS SELECT 2||DISNEY JUNIOR|
|21||E AFRICA||JIM JAM|
GOtv Kenya Pay Bill Number
Various payment methods are being made available by GOtv Kenya. These payments can be made through the following means below;
- M-Pesa(Business No, which is: 423655)
- Airtel Money(Business name: GOtv)
- Visa Card, PesaPal
- Craft Silicon, or
- Through local banks.
Those subscribed to the GOtv Max are entitled to have access to more Gotv Channels categories than those subscribed to the other two, which are Gotv plus and lite. GOtv Lite package payment can be made with installment, which can be monthly, quarterly, or annually.
GOtv Kenya Eazy Self Service
GOtv has available online platform known as Gotv “Easy Self-service,” although this medium is still in the development stage.
With this, customers can manage their subscription, upgrade/downgrade a subscription, find nearest GOtv dealers, clear error codes, and so on.
All this is done online anywhere, even at the comfort of your home. It offers customers the self-service option. This way, they can manage their subscriptions easily online.
How to Change GOtv Kenya Package
If, for any reason, you intend to change your Package or you want to upgrade your GOtv subscription to GOtv Plus, Send an SMS ‘UPGRADE IUC NUMBER’ to 22688, or contact customer care and request for an upgrade.
How to Change your GOtv Kenya Decoder To A Free To Air Decoder.
GoTV Kenya presently scrapped out the Free to Air(FTA) package and has made a replacement, which is the GoTV Lite package, which is Ksh. 555, and it is billed quarterly, i.e., once every four months. Reason for this, I still do not know, but I know the move wasn’t the best they would have made.
At a point in time, I was tired of these changes, and I decided that I had to choose another pay Tv Service provider.
Before I decided to leave Gotv Kenya, I called their service center and was told that they have the option to turn my decoder to Free To Air (FTA) as they gave me this option instead of me paying for what I will not need.
I remember when I purchased my Gotv decoder, and I was told to make payment of a given amount of money, and then after a month or maybe two, my decoder will be automatically be converted to Free To Air (FTA).
At first instance, I was only told that I had only to pay Ksh. 1,800 administration fee (which, as of then, I have no idea what this means, even up till now), for my decoder to be converted before I can begin viewing (FTA) Free To Air channels. Something which their staff is so reluctant to make the necessary changes, but I somehow managed to do it.
You must know that, even after changing your GoTV decoder from pay-TV to Free To Air, it does not mean that you will stop paying for it.
It will only cost you a recurring fee of Ksh 1,800, which is to be made on a yearly basis. This fee will serve for a purpose, which is described to be for maintenance use.
Nevertheless, I still know individuals who are still currently facing the same issue that I had some years back, and I always quickly try to help them using the method which I discovered that worked for me.
In a few understandable steps, you can have your GoTV Kenya decoder showing FTA channels within a few hours without wasting your time.
It necessary that you note that, Apart from Kenya’s local channels, the only other GoTv channels that you will receive are Islam TV, Faith TV, and GO Tv Channel.
Before you converting your Gotv Kenya decoder, top-up by making certain payments of Ksh 1,800 to be exact, on the given Gotv Kenya Paybill number, which is: 423655.
After that, you can opt-in to use their self-care center by dialing *423# then follow the next voice prompts, or you can also choose to contact their customer care service on 0711-066-000.
If you only pay and fail to use any of the two options above to contact their customer care, your decoder will not be converted.
Before you make the call, make sure that you have your IUC number, as it is essential to associate your account with the decoder.
Converting your decoder should be easy unless you find a customer care agent who is in a terrible mood. Within a short time, your decoder will be showing free to air channels.
Gotv Kenya Troubleshooting and Self Help Option
You should note that:
- You will have to turn ON your Decoder before making Your monthly subscription payment.
- To pay an Extra amount like Ksh. 10 on top up your Monthly Fee.
- In 5 minutes or less, your Account should be updated, and you can start viewing. If there is still an error message after 10 minutes or more, try the following methods to clear error E30, E16, and also E17
1st Method – Using USSD
- Have your IUC number ready
- Dial *423# on your phone and select Gotv service option
- Select the Reset option and follow the message prompts
2nd Method – Using SMS Service
Send a message with your IUC number to 22688.
3rd Method – Using Gotv Eazy Self Service
Visit http://eazy.gotvafrica.com/en/ke/ on your phone or computer browser, sign in using your Mobile number, and IUC Number.
4th Method – Call Customer Care
Call 0711 066 555 and follow the self-service prompt voice and guidance. If you have more bundles than Credit, Log into your Twitter account and tweet to @GOtvKenya. (Tweets have a much high response rate than any other methods).
If you happen to be a Facebook fan post on their Facebook page, don’t rest until your problem has been resolved.
How to Clear the Gotv Error E-16
Clearing the GOTv Kenya Decoder E-16 Error Message
E-16 errors are usually a reception issue, which is not a payment issue. You will have to check your aerial and adjust your antenna to improve the reception signal.
Some people, after converting their decoders to FTA, got an error message (E016-0 – Service is currently scrambled).
Clearing this message is straightforward. Just send an SMS with the word ‘RESET’ followed by a single space and then your IUC number to 22688.
For instance, if your IUC number is 1234567, your SMS should look like the one below:
I hope this post has given you all that you needed to know concerning Gotv Kenya packages, their available channel with their different prices.
This is page has the most accurate, complete, and updated information about Gotv Kenya Package.
But if for any reason you get to find out that some of your questions have not been given bright light here, do ensure you use the comment section to tell us about it. And our team will swiftly update this post, answering those questions.
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